Join Our Team at COTA Veterinary: Hiring a Full-Time Client Service Representative in Richmond, VA!
Are you a friendly, organized, and compassionate individual looking to make a difference in the lives of pets and their families? COTA Veterinary, located in the heart of Richmond, VA, is searching for a Full-Time Client Service Representative to join our growing team!
At COTA Veterinary, we prioritize exceptional pet care and client experiences in a low-stress, welcoming environment. As a Client Service Representative, you’ll be the face of our practice, ensuring every client feels valued and every pet receives the best care.
Key Responsibilities:
- Greet clients warmly and create a positive first impression.
- Schedule appointments and manage the daily calendar.
- Handle phone and email inquiries with professionalism.
- Provide information about our services and client membership options.
- Assist with check-ins, check-outs, and payment processing.
What We’re Looking For:
- Outstanding customer service and communication skills.
- Experience with phone systems and scheduling software (veterinary experience is a plus).
- A love for animals and a passion for helping pet owners.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Positive attitude and a team-oriented mindset.
Why Join COTA Veterinary?
- Competitive pay and benefits, including paid time off.
- Weekday-only schedule—no weekends!
- Opportunity to work in a state-of-the-art, pet-friendly facility.
- Be part of a team that truly cares about pets, clients, and staff.
If you’re in the Henrico, Glen Allen, or greater Richmond, VA area and are ready to bring your customer service skills to a fulfilling role, we’d love to hear from you!
COTA Veterinary: Creating the Best Human-Animal Bond Possible!
Inquiries can be sent to [email protected].